Welcome to Bauer Books, your one -stop shop for all things books in Perth, Australia!

We are passionate about books and strive to provide the best possible service to our customers. We offer a wide range of books, from the latest bestsellers to classic literature, and everything in between.

We also offer a variety of services , including book club membership , book recommendations, and more.

We invite you to browse our website and learn more about what we have to offer. If you have any questions or would like to place an order , please don’t hesitate to contact us.

Thank you for choosing Bauer Books!

About Us

Bauer Books is a family- owned, independent bookshop in Perth, Western Australia. We have been trading since 2010 and are located in the heart of the city, on the ground floor of the historic London Court.

We carry a wide range of books, both new and second-hand, across all genres, with a particular focus on Australian and international fiction , history , politics, and current affairs. Our knowledgeable and passionate staff are always on hand to offer recommendations and help you find the perfect book.

We also host regular events in-store, including author signings, book clubs, and children’s story time. Bauer Books is a vibrant and vital part of the Perth cultural scene, and we warmly welcome everyone to come and explore our store.

What makes you passionate about customer service?

There are a lot of things that can make someone passionate about customer service. For some, it might be the satisfaction of helping others and making them happy. For others, it might be the challenge of problem-solving and finding creative solutions. And for others still, it might be the opportunity to build relationships with people from all walks of life.

Whatever the reason, passion is essential for anyone who wants to excel in customer service. Without it, it’s all too easy to become bogged down in the day-to-day grind and lose sight of why you’re doing what you’re doing. Passion keeps you motivated and inspired, and it’s what will help you continue to grow and develop in your role.

So, if you’re passionate about customer service, what does that mean for you?

Here are a few things to keep in mind:

  • You’re always looking for ways to improve the customer experience.
  • You’re constantly thinking about how you can make things better for your customers.
  • You’re always looking for feedback so you can learn and improve.
  • You’re always willing to go the extra mile to help your customers.
  • You’re always looking for ways to build deeper relationships with your customers.
  • You genuinely care about your customers and their experience with your company.

If this sounds like you, then you’re already well on your way to being a great customer service professional. Passion is the foundation upon which all great customer service is built, so if you’ve got it, you’re off to a great start!

How can you offer the best service to your customers?

You can offer the best service to your customers by always putting their needs first. Anticipate their needs and exceed their expectations. Be available to them 24/7 and make sure that your team is always ready to help. Constantly strive to improve your service and stay ahead of the competition.

What should we strive to give our customers every time?

At our company, we strive to give our customers the best possible experience every time. We want them to feel valued and appreciated, and we work hard to ensure that they always receive the highest level of service. We believe that this commitment to excellence is what sets us apart from other companies, and it is what keeps our customers coming back to us time after time.

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